Terms of use and privacy policy


This privacy policy governs the processing of personal data by Charlier-Brabo Group NV (CBG) with registered office at Boomsesteenweg 28, 2630 Aartselaar (Belgium) with company number VAT: BE 0404.625.305 and as email [email protected].

CBG respects your privacy. If you use this website or otherwise provide us with personal information, you agree to this privacy policy. CBG complies with European Regulation 2016/679 of 27 April 2016 on the protection of personal data. It is hereby the data controller for processing your personal data within the meaning of the General Data Protection Regulation (GDPR).

What personal data do we process?

Through this website or otherwise, you may provide data about yourself to CBG.

We use Google Analytics to measure website visits. Google Analytics captures via cookies the IP address, location, browser, language & type of operating system of website users.

When you fill in the contact form, we ask you to fill in a number of mandatory fields including first name, surname, e-mail address and telephone number. Furthermore, the company name is requested without obligation. This data is stored when entered by you. This data automatically enters the website's underlying database via the contact form.

What will the personal data be used for?

With regard to users of this website

We use the website data provided by Google Analytics to improve and secure the website. Based on information searched on the website, pages clicked, time spent on website, type of browsers, language and location, we try to optimise the usability of the website as well as create user statistics for internal review. CBG collects this data based on your consent (via the cookie banner)

With regard to our customers and suppliers

As a customer, you use our services or purchase our products. In order to ensure correct performance of our contract, we need to process and manage these contracts administratively, accountably and operationally. This also applies if you are our supplier. Even then, we must respect the contract and process and manage the supplier contracts administratively, accounting-wise and operationally. For this purpose, we process your name, first name, address, telephone number, mobile phone number, language, e-mail address, IP address, cookies, VAT number, bank account number, …

In relation to our potential customers

Our potential new customers have shown interest in our products and services. To communicate with them about our offerings, we process the following personal data: surname, first name, telephone and/or mobile phone number, e-mail address IP address, cookies.

Security measures

CBG has developed security measures adapted on a technical and organisational level to avoid the destruction, loss, falsification, modification, unauthorised access, inadvertent notification or unwanted disclosure to third parties of collected personal data, as well as any other unauthorised processing of this data.

Your data will not be traded, sold, rented or transferred to third parties. In rare cases, CBG may need to disclose your personal data, pursuant to a court order or to comply with other mandatory laws or regulations.

In no event shall CBG be held liable for any direct or indirect damage arising from any erroneous or unlawful use by a third party of your personal data.

You are solely responsible for the use made from the website of your computer, IP address and of your identifying information, as well as for its confidentiality.

Retention period personal data

Personal data will be retained and processed by CBG for a period necessary in function of the purposes of the processing and in function of the contractual relationship between the CBG and the user whereby the statutory retention period (7 years) is the minimum.

With regard to the users of this website

CBG retains website data (IP address, website clicks, time, location and language) for 26 months. This duration is necessary to detect trends, to be able to statistically name long-term evolutions and to keep improving the performance of the website.

Rights of those concerned

You have the right to know about your personal data, as well as CBG's use of your personal data, at any time.

Right of correction, deletion and restriction

You are free to communicate or not communicate your personal data to CBG. In addition, you always have the right to request CBG to correct, supplement or delete your personal data. You acknowledge that if you refuse to communicate or request deletion of personal data, certain services may not be available. You may also request to restrict the processing of your personal data.

Right of objection

You have a right to object to the processing of your personal data for serious and legitimate reasons. In addition, you always have the right to oppose the use of personal data for direct marketing purposes; in such case, you do not even need to provide reasons.

Right of free data transfer

You have the right to obtain your personal data provided by you to CBG in a structured, common and machine-readable form and/or to have it transferred to other organisation named by you.

Right to withdraw of the consent

To the extent that the processing is based on your prior consent, you have the right to withdraw that consent.

Exercise of your rights

You may exercise your above rights by contacting CBG about it, either by e-mail to [email protected] or by post to Boomsesteenweg 28, 2630 Aartselaar, Belgium.

Automatic decisions and profiling

The processing of your personal data does not involve profiling, nor will CBG subject you to automated decisions. These are decisions made by computer programmes or systems, without a human being (e.g. an employee of CBG) being involved.

Right to file a complaint

You have the right to file a complaint with the Belgian Data Protection Authority, Rue du Printing Press 35, 1000 Brussels, Tel +32 (0)2 274 48 00, Fax +32 (0)2 274 48 35, e-mail: [email protected]

This is without prejudice to a remedy before a civil court.


This website may contain hyperlinks to websites of other parties. It is also possible that websites of other parties may contain hyperlinks to this website. CBG is not responsible for the privacy policies of those other parties' websites, or the use of cookies on those websites.


Although in compiling the contents of this website, or any other website to which it refers, every effort has been made to provide reliable and up-to-date information, CBG excludes any liability for inaccuracies or omissions, as well as for any consequences of the use of the information available on or through this website.


This privacy policy may be amended. We advise you to check the privacy policy regularly for any changes.

Last updated version: 29/02/2024